Privacy Policy
Empire Moving Solutions Inc.
Introduction
Empire Moving Solutions Inc. is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you engage in our moving and related services or interact with us.
1. Data Collection
We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
2. Data Usage
We use the information we collect for purposes including:
• Providing and managing moving services
• Processing payments and invoices
• Communicating with you regarding bookings, updates, or customer support
• Improving our services and customer experience
• Complying with legal and regulatory requirements
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.We protect your data with secure storage measures to prevent unauthorized access.
4. Retention of Information
- We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal, tax, and regulatory obligations
- Resolve disputes and enforce agreements
- We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
7. Your Rights
Depending on your location, you may have rights to:
• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal limitations)
• Withdraw consent for certain uses
To exercise your rights, please contact us using the details below.
8. Cookies and Website Tracking
If you use our website, we may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can modify your browser settings to decline cookies if preferred.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of our services constitutes acceptance of those changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Empire Moving Solutions Inc.
Email: info@empiremovingsolutions.ca
Phone: 7789098699
11. Consent, Terms & Conditions
By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Terms & Conditions:
- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact Empire Moving Solutions, Inc. at 778-909-8699 or info@empiremovingsolutions.ca for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL to info@empiremovingsolutions.ca or 778-909-8699. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Empire Moving Solutions, Inc. will not sell, rent, or share the collected mobile numbers.
- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.